Multiple Location
This course will be available in several cities. Don’t see a city near you, let us know.
Dates & Times
This course is a full day course offered 9am – 4PM. Select the city and date that works for you. Available online soon!
What You Will Learn During This Course:
This course is for business owners who are new to managing people. This workshop is designed to help participants overcome many of the supervisory problems they will encounter as a boss. Dealing with the many problems a manager encounters isn’t easy, but it doesn’t have to lead to discouragement. With a host of new challenges and responsibilities to tackle, new Managers need training like never before. Learning how to supervise employees on a trial and error basis is a high risk and can lead to you going out of business. This course will help you overcome many of the problems those new to management may encounter. The course topics covered are:
A Manager’s Responsibilities
Participants will talk about their responsibilities to themselves, their company, and their employees.
Making Plans
During this session, participants will learn how to use the urgent-important matrix to plan and prioritize. Participants will also be given a framework for planning.
The Situational Leadership Model
During this session, participants will learn about Paul Hersey’s situational leadership model.
Dealing with Difficult Employees
Participants will discuss how to deal with four common types of problem employees: the over-dependent employee, the lazy employee, the hostile employee, and the chronic complainer.
Managing Conflict
Unfortunately, business owners of a small organization are often called in to mediate conflicts. Participants will learn two different processes for managing conflict, and then they will practice those processes during a skill building exercise.
Dealing with Others
This session will give participants some general tips to remember when dealing with others, including power talk and the rules of likeability.
Team Development
This session will educate participants about the four stages of team development and how leaders can help teams at each stage.
Communication
During this session, participants will discuss barriers to communication, how to engage in active listening, how to ask good questions, and handle employees who are agitated in some way (for example, excited, frustrated, or angry).
Motivation
Next, participants will talk about three approaches to motivation: the carrot, the whip, and the plant.
Delegation
Next, participants will learn about the degrees of delegation and common pitfalls.
Providing Feedback
Giving feedback is one of the most important management tasks, yet many people find it a tricky area. This session will give participants some tools that they can use.
Discipline
To wrap up the workshop, participants will learn about various kinds of discipline and what to do if they have to fire an employee.
New York, NY
Fee: $149
Registration Deadline: September 6
September
16
- Monday, 16th September
- 9:00AM Begins
- 4:00PM Ends
Charlotte, NC
Fee: $149
Registration Deadline: September 14
September
24
- Tuesday, 24th September
- 9:00AM Begins
- 4:00PM Ends
Atlanta, GA
Fee: $149
Registration Deadline: September 27
October
8
- Tuesday, 8th October
- 9:00AM Begins
- 4:00PM Ends
New York, NY
Fee: $149
Registration Deadline: October 19
October
29
- Tuesday, 29th October
- 9:00AM Begins
- 4:00PM Ends
Birmingham, AL
Fee: $149
Registration Deadline: October 25
November
4
- Monday, 4th November
- 9:00AM Begins
- 4:00PM Ends
Newark, NJ
Fee: $149
Registration Deadline: November 10
November
20
- Wednesday, 20th November
- 9:00AM Begins
- 4:00PM Ends
Your Facilitator
LaSonya Berry - HR Consultant, Author, Coach, IE, MHRD
LaSonya has an exceptional track record of helping businesses and individuals achieve their full potential. A dynamic and award winning HR leader, she has lent her expertise to a wide array of government agencies, nonprofit organizations, small businesses, and Fortune 500 companies. She is known for developing leaders, improving processes, increasing productivity, and minimizing risk.
Bring this training to your location.
Have a group of 20 or more people? Consider private, onsite team training. Bring this course, or any of our 100+ courses, to your location with customized training.
Contact Us
Phone:
(800) 325-5269
Email: info@mcphersonberry.com
OUR POLICY
Registration fees are nonrefundable. In the event we have low participation for a course and have to cancel, we will issue you a full refund.
